At re-fine, accessible from https://refine-app.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by re-fine and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at team@refine-app.com.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

re-fine legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

re-fine needs to perform a contract with you
You have given re-fine permission to do so
Processing your personal information is in re-fine legitimate interests
re-fine needs to comply with the law

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website and AI analytics services
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Track brand mentions and sentiment across AI platforms
Generate analytics reports and insights
Communicate with you for customer service and marketing
Send you emails about service updates and analytics reports
Find and prevent fraud
Comply with legal obligations

Your Data Rights

Under GDPR and other privacy laws, you have the following rights:

The right to access – Request copies of your personal data
The right to rectification – Request corrections to inaccurate information
The right to erasure – Request deletion of your personal data
The right to restrict processing – Limit how we use your data
The right to object – Object to our processing of your data
The right to data portability – Transfer your data elsewhere

Contact Us

If you have any questions about this Privacy Policy, please contact us at team@refine-app.com.

Last Updated: January 6, 2026