Please read these terms of service ("terms", "terms of service") carefully before using https://refine-app.com/ website (the "service") operated by re-fine("us", "we", "our").
We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services, or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.
Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us.
By visiting this website, you agree that the laws of USA, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between re-fine and you, or its business partners and associates.
Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court of USA and you consent to exclusive jurisdiction and venue of such courts.
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it.
If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
re-fine provides AI search analytics services that track brand performance across various AI platforms including ChatGPT, Claude, Perplexity, and others. We reserve the right to modify, suspend, or discontinue any part of the service at any time with or without notice.
Our platform collects and analyzes publicly available data from AI search platforms. You acknowledge that the analytics and insights provided are based on available data and may not be 100% accurate. re-fine is not responsible for any business decisions made based on the analytics provided.
Some features of our service may require a paid subscription. You agree to pay all fees associated with your subscription. Subscription fees are non-refundable except as required by law. We reserve the right to modify pricing with 30 days notice.
All content, features, and functionality of the service, including but not limited to text, graphics, logos, and software, are the exclusive property of re-fine and are protected by international copyright, trademark, and other intellectual property laws.
You may not use our service to: (a) violate any laws or regulations; (b) infringe on intellectual property rights; (c) transmit malicious code or viruses; (d) attempt to gain unauthorized access to our systems; (e) interfere with or disrupt the service; (f) use the service for competitive research without permission.
re-fine shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount you paid for the service in the past 12 months.
We reserve the right to terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Your continued use of the service after such modifications constitutes your acceptance of the updated terms.
For any questions or concerns regarding the terms of service, please contact us at team@refine-app.com.
Last Updated: November 13, 2025
